Concerns and Complaints
Raising a concern
We strive to deliver and outstanding service to the school community. Nevertheless there are occasions when parents have concerns about about a situation at school.
Please do not hesitate to contact your child’s tutor, Head of Year or subject teacher with any worries that you might have by phoning, sending a message via MyEd, an email or by making an appointment to meet them.
The school’s phone number is 01752 402679 or we can be emailed at Contact Us
Making a complaint
There may be occasions where you feel your concern has not been dealt with effectively or addressed. In these circumstances you may wish to make a complaint. Details of our complaints procedure can be found in our Complaints Policy (WeST) available Here
If parents have a very serious concern they should contact the Headteacher, where that concern will be dealt with speedily and with respect and courtesy.
All correspondence will be acknowledged and where a more detailed response is required, we shall endeavour to answer within three working days.